Garage Door Repair & Installation in Charlotte, NC

It depends on which part failed. Rollers, hinges and sensor work sit at the low end; a torsion spring set on a heavy insulated double door is a larger job because of both parts and labor. We diagnose the door first, give you the price for that specific repair, and get your approval before starting.

Look at the spring above the door — a visible two-inch gap in the coil means it's broken. You may also have heard a loud bang from the garage, and the door will feel extremely heavy if you release the opener and try to lift it by hand.

You shouldn't. Without the counterbalance the door is carrying its full weight, so it can drop fast, and forcing the opener to lift it can damage the opener and the cables. Leave the door closed and have the spring replaced.

The usual causes are a broken spring, a tripped breaker or unplugged opener, a dead remote battery, a disengaged trolley, or the opener's lockout mode being on. If the door feels very heavy by hand, start with the springs.

Most often the photo-eye safety sensors near the floor are misaligned, dirty or have a damaged wire. The other common cause is a close-force or travel-limit setting that makes the opener think it struck an obstruction.

Repair usually wins when a single component failed — a spring, cable, roller, hinge or opener. Replacement makes more sense when several panels are damaged, the door is structurally compromised or very old, you want better insulation, or repair costs approach the value of a new door.

A standard single or double door replacement is normally a single visit, commonly four to six hours including removal of the old door, new tracks and hardware, correctly sized springs and opener setup.

Once a year suits most homes. If your garage is the main entry and the door cycles several times daily, an annual inspection is genuinely worthwhile — that's roughly double the usage most hardware is rated around.

Worn steel rollers and dry bearings are the most common source, followed by loose hardware, dry hinges and an unbalanced door making the opener strain. A tune-up identifies which of those it is.

Yes. We install belt-drive, chain-drive and wall-mount openers, size the unit to your door's weight and height, install and align the safety sensors, and program remotes and keypads before we leave.

Not always, but on a two-spring door it's usually the sensible call. Both springs have the same cycle count, so replacing only the broken one often means another service call within a year. We show you the condition of both.

Vehicle contact, a broken cable that lets one side drop, closing on an obstruction, badly worn rollers, or loose track brackets that shifted over time. Once a door is off track, stop using the opener — every cycle bends more hardware.